Service Coordinator
Company Name:
Job Title: Service Coordinator
Location:
Skills Desired: Customer Service, Competency in Time Management and Scheduling, Great Communication Skills
Open Until: 5/14/2026
Pay Range: $27-$30/hr
Hiring Contact Name: Josh Lowe
Phone: 360-671-0990
Email: sales@bellinghamyachts.com
We are a premier yacht dealership and full-service marine company seeking a Service Coordinator to join our team.
The Service Coordinator is responsible for managing the full lifecycle of service jobs, from initial customer contact through completion and invoicing. This role is primarily administrative and focused on coordinating service logistics, tracking job progress, supporting technicians, and ensuring timely, accurate billing. The position requires strong customer service skills and consistent communication to keep projects on track and customers informed.
Responsibilities include:
• Serve as the primary point of contact for service customers via phone, email, and in person
• Manage a high volume of incoming service calls, provide basic troubleshooting, and communicate service updates
• Create and manage work orders, including scheduling and coordinating service jobs and technician assignments
• Oversee service logistics on a job-by-job basis, tracking progress, managing timelines, and ensuring seamless execution from intake through completion
• Order and procure parts for brokerage, service, and assist with new boat commissioning
• Utilize Dealer Rock to generate and send customer invoices in a timely manner
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off after one year
• Vision insurance
Weekly day range:
• Monday to Friday, 40 hours